|
Japanese vehicle brands continue to rule the roost when it comes to car reliability,
according to the latest annual survey from Consumer Reports.
Toyota and Hondas brands scored top marks overall in the magazines 2007 Annual
Car Reliability Survey, which was compiled from survey responses from over 1.3
million magazine subscribers. The survey results will appear in the April issue
of Consumer Reports magazine, which goes on sale March 6.
Toyota, Honda, Scion, Acura and Lexus took the top five places, in order, in the
Consumer Reports list of the 36 most reliable car brands for 2007. Fords Mercury
brand was the highest-placed U.S. nameplate, ranking 10th, while General Motors
best-ranking brand was GMC, which came in at 14th on the list. Chrysler
highest ranking was for its Dodge brand, which was placed 22nd on the list.
Whats more, for the second time in the 10-year history of the annual list, all
of the magazines top car picks were Japanese brands. In addition, 55 of the 59
used car models recommended by the magazine were Japanese, again dominated by Toyota
and Honda.
Japanese models are still the most reliable Toyota and Honda in particular,
said Rik Paul, automotive editor for Consumer Reports. For years, their vehicles
have consistently been the least problematic and the best in terms of reliability
for years.
On average, the biggest increase in reported problems for cars comes when they are
between 5 and 6 years old, which is when many owners think about selling their car. This is also the point where Toyota and Hondas models excel in terms of reliability
Paul said. The average 10-year-old Toyota or Honda has the same, or fewer, problems
than a 4 or 5-year-old car from any of the U.S. automakers, or Volkswagen, he said.
What we see is if a car starts out with problems in the first couple of years it
will tend to stay problematic throughout its lifetime, Paul said. This is where
Toyota and Honda really shine they start out well and maintain their reliability,
even through 10 years of use, and so a 9-year-old Lexus can have fewer problems
than a 2006 Mercedes.
When it comes to comparing new cars by nationality, one trend stood out: European
automakers continue to lag Asian and North American manufacturers when it comes
to reliability.
The big Japanese and the South Korean automakers have, on average, only 11 problems
per 100 vehicles, the magazine said. U.S. automakers follow with 16 problems per
100, while European manufacturers have 19 problems per 100 cars.
In fact, European automakers have consistently fared poorly in recent years in Consumer
Reports reliability surveys. Mercedes-Benz, in particular, has seen its reliability
ranking decline sharply this year, the German luxury brand placed last in the
reliability list of 36 automobile brands, its reliability level 123 percent below
the average for the whole industry,
Consumer Reports placed the Mercedes-Benz CLS, M-Class and R-Class on its Not Recommended
list because of declining reliability. A third of survey respondents who owned the
2001 Mercedes-Benz C-Class V6 owners griped about serious electrical problems,
the magazine report said.
Hyundai, by contrast, entered the top ten most reliable car brand list for the first
time in 2007, rising to number seven. The ascent of the South Korean automaker is
a good example of how an automaker can improve reliability, said Rick Paul.
Hyundai was at the bottom of the list when it came to reliability five or six years
ago, but now theyre number seven in a list of 36, so theyve really been able to
improve their reliability, Paul said. The fact that Hyundai can turn things around
in just a few years proves that it can be done, and so despite Mercedes problems
and everything we read about the reliability problems of the Big Three U.S. automakers,
Hyundai is a good example of what can be achieved.
|